Shipping & Delivery Policy

Delivery information

Available delivery services, destinations and the shipping fees applicable to your order are shown at checkout before payment. We do not guarantee free shipping unless explicitly shown for your order.

Processing times

Any dispatch or delivery date displayed at checkout or in your confirmation is an estimate. If no alternative period is agreed, UK consumer law generally requires delivery without undue delay and within 30 days after the contract is made. We will contact you about material delays. Your statutory late-delivery rights are unaffected.

International orders

Where international delivery is available, shipping costs are provided at checkout. Import charges may apply; check any disclosures presented before purchase.

Delivery problems

For missing, delayed or damaged items, contact us through our Contact page with your order number.

Operated by FA ONLINE TRADING LTD, company number 17545748.