Frequently Asked Questions

How can I contact you?

Please use the Contact page for assistance.

Where can I find shipping costs?

Available delivery options and charges are displayed at checkout before you pay. Please also read our Shipping Policy.

Can I cancel or return an order?

Eligible UK consumers generally have 14 days after receiving goods to notify us of cancellation, with a further 14 days to send goods back. Read our Refund Policy for details and exceptions.

What if an item is faulty or not as described?

Please contact us through the Contact page. Your statutory consumer rights are unaffected.

How do I check product compatibility?

Review the product page specifications before purchasing and ask us if you are unsure about fit or suitability.